期刊名称：Journal of Operations and Supply Chain Management
印刷版ISSN：1984-3046
出版年度：2013
卷号：1
期号：2
页码：53-64
语种：English
出版社：FGV-EAESP
摘要：This work presents an action research carried out using the Soft System Methodology (SSM) in a major auto parts company. It aims to analyze and propose improvements in the supply relationship between auto parts companies and second tier suppliers in the Brazilian automotive sector by suggesting significant changes in its process, tasks and technology usage.
