期刊名称：Revista Innovar Journal Revista de Ciencias Administrativas y Sociales
印刷版ISSN：2248-6968
出版年度：2009
卷号：19
期号：35
页码：119-132
语种：Spanish
出版社：Universidad Nacional de Colombia - Sede Bogotá
摘要：Inter-organisational knowledge, as well as its different manifestations, plays a crucial role when effectively developing a company's processes and products (Teece, 1998; Alegre and Lapiedra, 2005). The present work explored the impact of different manifestations of inter-organisational knowledge (based on external relationships or relational capital) regarding innovation capacity in professional service-providing companies. An exploratory factorial analysis was thus carried out where three main blocks of relational capital were extracted: client relationships, alliances and corporate reputation, and relationships with suppliers. The basic hypotheses determining the positive influence of these types of relational capital on entrepreneurial innovation were then posed during the following stage. The results regarding spanish professional service companies showed the positive effect of client relationships on innovation, as well as established alliances and companies' reputations.
关键词：relational capital;innovation;client relationships;alliances and corporate reputation;professional services;capital intelectual;innovación tecnológica;relaciones con clientes;alianzas y reputación corporativa;servicios profesionales;ventaja competitiva;Capital relationnel;innovation;relations avec les clients;Alliances et reputation corporative;services professionnels;Capital relacional;inovaçao;Relaçoes com Clientes;Alianças e Reputaçao Corporativa;Serviços Profissionais
