摘要：Accountability is one of the main focuses in achieving the good governance in Indonesia recently. The government will be asked to submit the report about the results of many programs which have already been undertaken. Then, the citizen and legislative committee can assess the government's performance whether the government operates their job in an economic, efficient and effective ways. Techniques such as management by objectives, performance budget, operations research have provided tools for enhancing performance measurement. Performance measures consist of three broad categories of indicators - those that measure service efforts, those that measure service accomplishment and those that relate efforts and accomplishment - and certain explanatory information. Abstract in Bahasa Indonesia : Akuntabilitas merupakan salah satu unsur pokok perwujudan good governance yang saat ini sedang diupayakan di Indonesia. Pemerintah diminta untuk melaporkan hasil dari program yang telah dilaksanakan sehingga masyarakat dapat menilai apakah pemerintah telah bekerja dengan ekonomis, efisien dan efektif. Akuntabilitas dapat dilihat dari perspektif akuntansi, perspektif fungsional dan perspektif sistem akuntabilitas. Beberapa teknik yang dikembangkan untuk memperkuat system akuntabilitas sangat dipengaruhi oleh metode yang banyak dipakai dalam akuntansi, manajemen dan riset seperti management by objectives, anggaran kinerja, riset operasi. Pengukuran kinerja dikelompokkan dalam tiga kategori indikator, yaitu (1) indikator pengukuran service efforts, (2) indikator pengukuran service accomplishment, dan (3) indikator yang menghubungkan antara efforts dengan accomplishment. Di samping itu perlu disampaikan juga penjelasan tambahan berkaitan dengan pelaporan kinerja ini. Kata kunci: akuntabilitas, pengukuran kinerja, informasi finansial dan non finansial, service efforts and accomplishment
关键词：accountability, performance measurement, financial and non financial information, service efforts and accomplishment
