期刊名称：International Journal of Business and Management
印刷版ISSN：1833-3850
电子版ISSN：1833-8119
出版年度：2016
卷号：11
期号：3
页码：73
DOI：10.5539/ijbm.v11n3p73
出版社：Canadian Center of Science and Education
摘要：This descriptive phenomenological qualitative case study aimed to examine the perceptions of emergency department (ED) workers regarding quality of working life (QWL). Nine QWL dimensions were investigated. Two rounds of individual semi-structured face-to-face in-depth interviews were held with 5 physicians and 11 nurses. Data were analyzed using Colaizzi’s process. The findings indicate that most negative QWL issues centered on high workload and poor salary. EDs should deploy additional resources to improve the QWL of ED workers.
其他摘要：This descriptive phenomenological qualitative case study aimed to examine the perceptions of emergency department (ED) workers regarding quality of working life (QWL). Nine QWL dimensions were investigated. Two rounds of individual semi-structured face-to-face in-depth interviews were held with 5 physicians and 11 nurses. Data were analyzed using Colaizzi’s process. The findings indicate that most negative QWL issues centered on high workload and poor salary. EDs should deploy additional resources to improve the QWL of ED workers.
