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文章基本信息

  • 标题:Motivating Salespeople to Contribute to Marketing Intelligence Activities: An Expectancy Theory Approach
  • 作者:Wadie Nasri ; Lanouar Charfeddine
  • 期刊名称:International Journal of Marketing Studies
  • 印刷版ISSN:1918-719X
  • 电子版ISSN:1918-7203
  • 出版年度:2012
  • 卷号:4
  • 期号:1
  • 页码:168
  • DOI:10.5539/ijms.v4n1p168
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    This study was to investigate the motivational factors that may contribute to explain salespeople’s motivation toward marketing intelligence activities. The proposed conceptual model utilizes expectancy theory, a process theory of motivation. Three factors can motivate salesperson to exert effort to collect and transmit information from the field expectancy, instrumentality and valence. The proposed conceptual model provides a manager a better understanding that salespeople will motivated and given amount effort to contribute marketing intelligence activities if he or she will gather good information about competitors or about customers and receive a reward for the information transmitted, which he or she really want to obtain.

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