摘要：Scientific writing is about the analysis of customer satisfaction levels in Bombay Music Studio. Customers must be satisfied, because if they are not satisfied will leave the company and competitors into customers, this will cause a decrease in sales and in turn will lower earnings and even losses. To win the competition, companies must be able to provide satisfaction to its customers, for example by providing better quality service, the price is relatively cheaper than its competitors, the quality of services offered vary with the quality of services enemy. Quality service with a bad quality, high price and slow service can make customers dissatisfied. The result is Accept and Reject Ho Ha. So we can conclude that customers are satisfied with the overall service of Bombay Music Studio.
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