期刊名称：International Journal of Computer Science and Network Security
印刷版ISSN：1738-7906
出版年度：2009
卷号：9
期号：2
页码：409-416
出版社：International Journal of Computer Science and Network Security
摘要：The role of knowledge management (KM) is significant for acquiring greatest value from knowledge available in an organization. KM roles and other aspects of it could be viewed as a platform to deposit and re-use for the best practice of knowledge among the team members for example in the eco-tourism sector. In this paper, we will discuss the technological and infrastructure requirement aspects of KM and also the other aspects that are related to its environment, equally important in the eco-tourism sector. We will start by discussing the technological aspects of KM as a system which is from the early stage of setting up its initiatives until the end of it as well as how to develop and maintain KM system (KMS) in a collaborative environment. Emphasis will also be given to the activities that may concern at each stage in the KM life cycle including the critical success factor (CSF), to ensure KMS initiatives will be delivered the competitive advantage to this sector for the business purposes.
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