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文章基本信息

  • 标题:Converging Knowledge Management, Training and e-learning: Scenarios to Make it Work
  • 作者:Lilia Efimova ; Janine Swaak
  • 期刊名称:Journal of Universal Computer Science
  • 印刷版ISSN:0948-6968
  • 出版年度:2003
  • 卷号:9
  • 期号:6
  • 页码:571-578
  • 出版社:Graz University of Technology and Know-Center
  • 摘要:Companies are starting to recognise synergies between knowledge management, training and e-learning programs, but a closer look reveals that these integration ideas are rarely implemented in practice. The goal of this paper is to provide a starting point for collaboration between corporate KM and HR/learning teams by mapping existing practices of linking KM, training and e-learning efforts. We provide an overview of experiences and future ideas of collaboration derived from several studies, group them in three themes and then illustrate each theme with a scenario. The first theme gives examples of using HR and training instruments to support knowledge management. The second theme represents cases of using KM methods (namely a community of practice) to support HR learning management efforts. The last theme describes how KM and HR/learning teams could work on joint initiatives. Then we discuss the added value of the scenarios and propose further practical steps and research directions.
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