期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2011
卷号：32
期号：2
页码：169-178
出版社：Journal of Theoretical and Applied
摘要：This paper deals with the quality of e-learning at AL-Balqa Applied University – Jordan. It discusses the already developed measures on the basis of statistical analysis for data gathered from e-learning elements which evaluates the quality of e-learning applications and systems. The main contribution of the paper is the proposal for the quality metrics with the features concerning e-learning platforms in the technological and human aspects. The study is organized around the seven categories of e-learning quality dimensions: System Design (System Quality), System Design (Information /Contents Quality), System Design (Service Quality), Support Students and Staff, Resource Allocation, System Delivery and System Outcome (Evaluation and Assessment). The paper also identifies the difficulties that prevent achieving a high level of quality in e-learning at AL-Balqa Applied University. Then, it suggests some ways to overcome these difficulties.
