期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2016
卷号：90
期号：2
出版社：Journal of Theoretical and Applied
摘要：This study aims to discuss the moderating variables namely user involvement (UI) in the information system user satisfaction -individual benefits relationship. The purpose of this study to overcome the shortcomings in understanding information system (IS) user satisfaction among public sector employees. The totals of 250 public sector operational employees of Human Resource Management Information System (HRMIS) in Kedah, Malaysia were used as sample for this study. Based on analysis and findings gathered through structural equation modeling (SEM), it can be concluded that UI had slightly moderate the relationship between user satisfaction and individual benefit. The results indicated strong support for UI in Malaysian public sector context, and also hinted strong and positive influenced proven in the previous studies for UI constructs. This study also will open new opportunities for those who want to further investigate information system success in Malaysian context.
关键词：DeLone and McLean; Information System; User Involvement; SEM-PLS; User Satisfaction
