期刊名称:Journal of Theoretical and Applied Information Technology
印刷版ISSN:1992-8645
电子版ISSN:1817-3195
出版年度:2016
卷号:91
期号:1
出版社:Journal of Theoretical and Applied
摘要:Research in the IS areas has shared many views on technology and reward in organizations that support knowledge sharing behavior. However, these researches have not clearly mentioned how technology and reward system could be the enabler that would encourage and sustain knowledge sharing. By adopting the Theory of Reason Action and Social Exchange Theory, this paper develops a theoretical model that provides guidance on how organizations could embed reward systems as a part of their larger knowledge management systems. With this model, business and IT managers could ensure that their reward system has the mechanisms (i.e. IT Support, Quality Evaluation) that support knowledge sharing intention. It is hoped that the intrinsic rewards (i.e. reciprocity, self-efficacy, recognition, and enjoyment) gained from the reward management system could then drives a sustainable knowledge sharing behavior.
关键词:Knowledge Sharing Behavior; Reward Management System (RMS); Intrinsic Rewards; Theory of Reasoned Action (TRA); Social Exchange Theory (SET)