期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2016
卷号：93
期号：2
出版社：Journal of Theoretical and Applied
摘要：The aim of this study is to investigate role of QuoteWin software in tendering system in multinational companies. QuoteWin software is designed to make software quote management hassle free and straight forward to the tendering system. This robust software provides scalable and flexible solution to manage and respond projects of any complexity level. A framework called Semantic-based Planning Optimization Composition (SPOC) is composed to evaluate the request-for-quote software and observe tender respond. In the study, four phase of SPOC: Discovery, Planning, Quote Execution and Optimization were implemented to evaluate the software performance in company tendering system. The study is to investigate QuoteWin software fulfills requirements of company works needs to be leading business software in request-for-quote process. The data was collected from Flextronics Technology (Malaysia) Sdn Bhd, and Escatec Sdn Bhd. A series of interview were conducted with the software users in both companies. The researcher identified that there are five elements important to the success of tendering process. As a conclusion, the QuoteWin software is suitable to perform as an on-line tool for tendering system. The data collected from both companies has proved that the performance of this software is better and matches with Semantic-based Planning Optimization Composition.
关键词：Enterprise resource planning system; Decision support system; Multinational company; Malaysia; Case study
