摘要：This article defends the need for transversality when methodologically addressing instant messaging via cellphones as a tool of communication from the point of view of social sciences and humanities. This leads us to the structural approach, which requires supplementary knowledge in fields such as Psychology or History, without losing sight that our study is composed in the areas of Communications and Journalism. We intend to avoid the functional approaches to think about the meaning of mobile phones as a communicative and palliative object of human loneliness. We believe that a part of the so-called applied research, in being useful to society, must take that path if we work as social science or humanities researchers. This issue gains even greater importance knowing that Spain is at the top of leading European countries in terms of the use of social networking systems of communication with software applications such as Whatsapp.
