标题：A exclusão digital e sua interferência no processo de desenvolvimento em competência informacional dos usuários da biblioteca do Serviço Nacional de Aprendizagem Industrial de Minas Gerais (SENAI/MG) do município de Matozinhos
期刊名称：Revista Brasileira de Cineantropometria e Desempenho Humano
印刷版ISSN：1415-8426
电子版ISSN：1980-0037
出版年度：2014
卷号：19
期号：41
页码：157-174
语种：Portuguese
出版社：Univ Federal De Santa Catarina
摘要：The article discusses how the digital exclusion can harm users of the National Industrial Apprenticeship Service (SENAI/MG) of the city of Matozinhos library on your development process in information literacy. In order to discover, identify interests and know the habits of its users, the library of SENAI/MG Matozinhos, in partnership with the library of SENAI/ MG Pedro Leopoldo developed and applied a questionnaire to all students in order to improve the products and services offered. Among the various issues had applied some related knowledge about the information technology area, which were essential to establish the relationship between the digital exclusion and information literacy. Through the analysis of the results identified that the asker has doubts, difficulties and lack sufficient for the use of computer software and found it basic knowledge. These factors inhibit its initiative to uncover the workings of this tool and keep you from having enough time to conduct research on the Internet, develop their homework and know the appropriate information sources autonomy.
关键词：Library;Information Literacy;Study Users;Digital Exclusion;National Industrial Apprenticeship Service.;Biblioteca;Competência Informacional;Estudo de Usuários;Exclusão Digital;Serviço Nacional de Aprendizagem Industrial
