期刊名称：Revista Brasileira de Medicina de Família e Comunidade
印刷版ISSN：1809-5909
电子版ISSN：2179-7994
出版年度：2013
卷号：9
期号：31
页码：219-226
语种：Portuguese
出版社：Sociedade Brasileira de Medicina de Família e Comunidade (SBMFC)
摘要：User Embracement is conceived as a technology to establish network relations and rescue a user oriented approach on health services, at the same time that it develops actions towards the reorganization of the working processes of health professionals. This article presents a theoretical reflection regarding the possibility of applying an Embracement Health Risk Classification Tool (EHRC-tool) for the Family Health Strategy (FHS), by describing its implementation in the working process of three family health teams working at the same health centre in Itajaí, Santa Catarina state. The collective construction of new pathways of attention and support tools for risk classification can be applied to qualify the service according to the principles of equity and comprehensiveness. The limitations of the process should be identified and discussed as part of constant reassessment and adjustment in the work process. The implementation of the EHRC-Tool presents many challenges and possibilities for improving a humanistic approach by levelling the relationship and seeking co-responsibility both within the FHS and in the daily contact with users.
关键词：User Embracement;Family Health Strategy;Health Services Accessibility;Teaching Care Integration Services;Acogimiento;Estrategia de Salud Familiar;Accesibilidad a los Servicios de Salud;Servicios de Integración Docente Asistencial;Acolhimento;Estratégia Saúde da Família;Acesso aos Serviços de Saúde;Serviços de Integração Docente-Assistencial
