文章基本信息
- 标题：Service Quality And Determinants Of Customer Satisfaction In Hospitals: Turkish Experience
- 作者：Halil Zaim ; Nizamettin Bayyurt ; Selim Zaim 等
- 期刊名称：International Business & Economics Research Journal
- 印刷版ISSN：1535-0754
- 电子版ISSN：2157-9393
- 出版年度：2010
- 卷号：9
- 期号：5
- 语种：English
- 出版社：The Clute Institute for Academic Research
- 关键词：Service Quality;Customer Satisfaction;Health Care;Turkey
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