出版社：Utrecht University, Maastricht University, Groningen University
摘要：Introduction : Studies have shown that the implementation of interventions based on the Chronic Care Model (CCM) plays an important role in the quality of diabetes care. The Patient Assessment of Chronic Illness Care (PACIC) is a validated instrument to measure the extent to which care is congruent with the recommendations of the CCM. The aim of this study was to compare the evaluation of diabetes care, according to the PACIC, as reported by patients with diabetes and healthcare professionals. Methods : This study took place in the canton of Vaud, one of the 26 Swiss cantons, which has circa 700’000 inhabitants (10% of the Swiss population) and is located in the French speaking part of Switzerland. Two independent samples, one of non-institutionalized adult patients with diabetes (n=395) and one of healthcare professionals (i.e. primary care physicians, diabetologists, primary care nurses and diabetes specialized nurses; n=287), were asked to complete the PACIC-5A and the modified-PACIC-5A, respectively. The PACIC-5A (26 questions scored on a five-point scale: 1=never to 5=always) was originally developed as a questionnaire to be answered by patients. It was adapted so as to allow healthcare providers to respond to the PACIC-5A questions (modified-PACIC-5A). For example, the question “Over the past 6 months, when I received care for my chronic conditions, I was asked to talk about my goals in caring for my condition” was adjusted to “When caring for a person with a chronic illness, how often do you ask them to talk about their own goals in caring for their condition.” In both groups, means and standard deviations were calculated, for each question separately and for the global score computed over the first 20 questions. Comparisons of results across the two groups were also performed, using a t-test for two independent samples. Means for the four subgroups of healthcare professionals were also calculated for exploratory purposes. Results : Mean age of patients was 65.5 years, 63% were male, and 84.6% reported type 2 diabetes. The healthcare professionals group comprised 34.5% of physicians (mean age: 52 years) and 65.5% of nurses (mean age: 44 years). Patients’ and healthcare professionals’ global scores were 2.6 (SD 0.9) and 3.6 (SD 0.5), respectively (_p-value 0.0001_). Healthcare professionals reported higher scores for all questions except one – “organization of care satisfaction” – for which the mean scores were identical in the two groups. While the score differences between patients and healthcare professionals varied between 1 and 2 for most questions (> 1 SD), one question – “given a copy of my treatment plan” – showed a difference
关键词：patients and healthcare professionals’ perspectives ; diabetes ; PACIC ; chronic care model
