期刊名称：International Journal of Computer Science & Information Technology (IJCSIT)
印刷版ISSN：0975-4660
电子版ISSN：0975-3826
出版年度：2016
卷号：8
期号：4
页码：41
出版社：Academy & Industry Research Collaboration Center (AIRCC)
摘要：Previous research indicates that there is a failure in the adoption of e-government services to citizens asplanned in the context of developing countries. Obstacles behind this failure are varied, including sociocultural,economic and technical obstacles. But with recent advances in mobile technologies as well as thepervasive penetration of mobile phones, governments in developing countries including Jordan have beenable to overcome most of these obstacles through the so-called mobile government (or m-government). Thishas provided an alternative channel for governments to improve the interaction with their citizens, as wellas the quality of services provided to them. Accordingly, the exploration of the factors that affect theadoption of m-government services would reduce the gap between government strategies and policiesrelating to the development of m-government services on the one hand, and the perceptions of citizens onthe other hand, allowing for a better understanding of citizens' needs and priorities that must be taken intoaccount by the governments in order to ensure the success of such services on a large scale. This researchis based on a re-evaluation of the empirical results of a comprehensive study conducted by Susanto andGoodwin (2010), which concludes that there are fifteen factors that are likely to affect citizens in 25countries around the world to adopt SMS-based e-government services, but in the context of a differentcountry in the Arab world, namely Jordan.
关键词：Mobile-Government; Electronic-Government; SMS Technology; Developing Countries; Jordan
