摘要：IT infrastructure is a crucial element in any organization across industry. It does not matter which industry are you in, i.e. manufacturing, education, cosmetic, automobile, health and much more required sufficient IT backbone to support these industries day-to-day operation. To remain relevant in their respective market, they need to be competitive with their competitors. It is recommended that the organization fully utilizes their information systems to forecast and measure their product or services offered. In a way, information systems are able to lead the managers or decision makers to maximize their ability, capability, wisely and strategically use information systems in assisting them to direct, evaluate, guide and suggest for better decision making. Therefore, this study attempts to identify the determinants of strategic utilization of information systems. Literally, most researchers identified determinants of any subject matters through literature review processes. The mechanism in capturing determinants over literature review processes varies to one another among researchers. Mainly in this study, the researchers decided to use systematic review as it is one of the best ways for the researchers to dig and evaluate which of the dimensions best suit both dependent variables (DV) and independent variables (IV). In the process of systematic review, five (5) components were involved, such as problem formulation; literature search; data evaluation; data analysis; and interpretation of results. Respective variable findings were drawn using schematic and it led the researchers to decide which dimension is best to represent respective variable.
关键词：systematic review; IT infrastructure; flexibility; strategic utilization; information systems; phrase; literature review
