期刊名称：South African Journal of Information Management
印刷版ISSN：2078-1865
电子版ISSN：1560-683X
出版年度：2013
卷号：15
期号：2
页码：1-6
语种：English
出版社：Sabinet Online
摘要：Background : Research and development (R&D) facilities are dependent on knowledge to develop new and improve existing technologies. R&D employees' perceptions of the use and management of knowledge are important as these individuals are the source of the innovation needed to generate and develop new processes and services. Objectives : This study aimed to understand Sasol R&D employees' perceptions of knowledge management (KM). The study also assessed the attitude of Sasol R&D management towards KM. Method : The target population for this research included different levels of seniority and education in Sasol R&D. A questionnaire was distributed to a sample of 150 employees in R&D and 50 more who work closely with R&D in support functions. Results : It was found that the importance of KM is understood by Sasol R&D employees and management. It was established that Sasol R&D management regard KM as important, but that their commitment to KM initiatives is not necessarily evident for employees. A concern highlighted by the study was that employees were not aware of the duties of the identified KM champions within their facility. Conclusion : It was suggested that Sasol R&D employees should be made aware of the duties of KM champions. It was also established that Sasol R&D management needs to be more visible in their support of KM initiatives. Recommendations based on the findings of the study can assist Sasol R&D, and other facilities attempting to implement a KM strategy, to gain insight into the perceptions of employees and the role management needs to play in the facilitation of this process.
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