摘要：Skills development and employment creation are essential for the development and survival of small retail establishments. Lack of business and management skills, or a lack of training initiatives to improve these skills, are often cited as inhibiting factors for future business growth. This, together with the inability of small retailers to generate sustainable jobs for the unemployed, poses serious questions in terms of the small retail sector's ability to contribute to sustainable economic growth and / or to be reflective of a sector practising the basics of entrepreneurship. To measure the impact of the small retail industry on skills development and employment, the research used a control group of small retail establishments, which was surveyed in 2003 in the Mamelodi area of the Tshwane Metropolitan Municipality. The skills development and employment profile of the control group was then compared with the skills development programmes of a group of small retail establishments that had had the opportunity to undergo skills development over a period of 18 months. Contrast hypotheses are used to measure any statistically significant changes in the skills development and employment profiles of small retail establishments in Mamelodi.
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