出版社：University of Malaya * Faculty of Computer Science and Information Technology
摘要：Systems integration has a slow rate of diffusion and adoption. This is partly due to users and practitioners scepticism on its actual benefits. This paper is based on the findings of a survey conducted in Malaysian public sector IT community. The paper starts with a definition of systems integration and a description on how the study was conducted. This is followed with a depiction on the state of systems integration in the Malaysian public sector, and a discussion on the benefits of systems integration as perceived by the respondents. Finally, a conclusion is drawn on the qualitative and quantitative benefits of systems integration.
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