期刊名称：International Journal of Computer Trends and Technology
电子版ISSN：2231-2803
出版年度：2017
卷号：49
期号：1
页码：58-70
DOI：10.14445/22312803/IJCTT-V49P110
出版社：Seventh Sense Research Group
摘要：Usability and accessibility of the egovernment website are important l issue that must bethoughtabout for improving effectiveness, satisfaction, usabilityand efficiency in services to citizens. Although, there are many Indian egovernment websites that are providing online services, most of them haven't been tested for usability and accessibility standards. This study assesses effectiveness of anegovernment website at the district level for its usability and accessibility. During this study the effectivenessof egovernment website is measured through usability and accessibility testing approach. The aim of this study is to support the mission of the government website by evaluating the present style of design of government website. The research reflects that Indianegovernment websites are rated terribly low in terms of accessibility and usability and there is an urgent requirement to improve the usability and accessibility of egovernment web site so as to be more practical and user friendly for citizens.
