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文章基本信息

  • 标题:The Role of Physical Environment in Consumers’ Relationship with a Retail Outlet Offering a Regional Product
  • 本地全文:下载
  • 作者:Amira Ben Messaoud ; Mohsen Debabi
  • 期刊名称:International Business and Management
  • 印刷版ISSN:1923-841X
  • 电子版ISSN:1923-8428
  • 出版年度:2016
  • 卷号:13
  • 期号:1
  • 页码:22-28
  • 语种:English
  • 出版社:Canadian Research & Development Center of Sciences and Cultures
  • 摘要:This paper reports the results of a quantitative study that examined the effect of a store’s physical environment on consumers’ relationship with a retail outlet. The results retained most of our research hypotheses. We found that a design with references to regional products positively influences consumer attachment to the point of sale. However, atmospherics have no significant impact on loyalty to the point of sale.
  • 其他摘要:This paper reports the results of a quantitative study that examined the effect of a store’s physical environment on consumers’ relationship with a retail outlet. The results retained most of our research hypotheses. We found that a design with references to regional products positively influences consumer attachment to the point of sale. However, atmospherics have no significant impact on loyalty to the point of sale.
  • 关键词:Retail;Atmospherics;Regional product;Design;Brand loyalty;Commitment;Attachment
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