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  • 标题:An Empirical Analysis of Factors Influencing the Information Service Quality of Recruitment Websites
  • 本地全文:下载
  • 作者:Feng Hu ; Zhiyi Rao ; Jieping Li
  • 期刊名称:International Journal of Hybrid Information Technology
  • 印刷版ISSN:1738-9968
  • 出版年度:2016
  • 卷号:9
  • 期号:12
  • 页码:265-276
  • 出版社:SERSC
  • 摘要:The online recruitment industry has developed rapidly under the Internet Plus environment, but the job hunters are rarely satisfied to the overall information service quality of recruitment websites. In order to improve the information service quality of recruitment websites, and maintain the competitive advantages of the industry, we conduct an empirical analysis of the factors influencing the information service quality of recruitment websites. Based on synthesizing the service quality evaluation indicators from both domestic and foreign studies,we propose the research model and hypotheses from the perspective of job hunters. We then conduct an online survey, and perform descriptive analysis, reliability analysis, factor analysis, variance analysis, correlation analysis and regression analysis on the sample data to test the research model and hypotheses with SPSS. The results show that the information content quality, reliability, ease of use, personalization and interactivity all have significantly positive correlation with the information service quality of recruitment websites.
  • 关键词:Recruitment Websites; Information Service Quality; Factors; Empirical ;Analysis
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