期刊名称：Dilemas Contemporáneos: Educación, Política y Valores
电子版ISSN：2007-7890
出版年度：2016
卷号：III
期号：3
页码：1-18
出版社：Asesorías y Tutorías para la Investigación Científica en la Educación Puig-Salabarría S.C.
摘要：T his work was done in “Jesús Menéndez Municipal University Branch, municipality of the same name, “Las Tunas” province in Cuba. A group of difficulties was identified in the management process, and among their causes was the lacking of a coherent working system that would allow the accomplishment of objectives. A working system according to the specific conditions of the entity was applied and the results of its application were measured. From this, greater efficiency and effectiveness at work, the accomplishment of the year objectives, a higher level in the working organization and better quality administrative formalities, better relationships, and better service quality provided to customers were achieved.
