期刊名称：Offentlig Förvaltning. Scandinavian Journal of Public Administration
印刷版ISSN：2000-8058
电子版ISSN：2001-3310
出版年度：2017
卷号：21
期号：3
页码：3-16
语种：English
出版社：University of Gothenburg
摘要：Trust is an essential part of a legitimate political system. Based on data collected among Norwegian citizens, this article investigates the effects on trust in local politicians by influence on versus satisfaction with local services. The theoretical base for the article is the two differing theories which argue that citizens either regard themselves as consumers or citizens of (local) government. The article argues that people, when evaluating trust towards local politics, tend to apply consumer-oriented factors to a greater extent than citizen-oriented factors. However, we do not find support for a claim that customer-oriented factors have replaced citizen-oriented factors as such. Thus we argue that the two considerations appear to be complimentary rather than mutually exclusive.
其他摘要：Trust is an essential part of a legitimate political system. Based on data collected among Norwegian citizens, this article investigates the effects on trust in local politicians by influence on versus satisfaction with local services. The theoretical base for the article is the two differing theories which argue that citizens either regard themselves as consumers or citizens of (local) government. The article argues that people, when evaluating trust towards local politics, tend to apply consumer-oriented factors to a greater extent than citizen-oriented factors. However, we do not find support for a claim that customer-oriented factors have replaced citizen-oriented factors as such. Thus we argue that the two considerations appear to be complimentary rather than mutually exclusive.
