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  • 标题:Citizen-centric E-Governance Project in Uttaranchal, India
  • 其他标题:Citizen-centric E-Governance Project in Uttaranchal, India
  • 作者:Verma, H. K. ; Sinvhal, H. ; Nangia, V. K.
  • 期刊名称:Journal of Community Informatics
  • 印刷版ISSN:1712-4441
  • 电子版ISSN:1712-4441
  • 出版年度:2008
  • 卷号:4
  • 期号:2
  • 语种:English
  • 出版社:Journal of Community Informatics
  • 摘要:Abstract: The paper deals with a UNDP-funded, e-governance pilot project which was implemented by Indian Institute of Technology Roorkee in Uttaranchal, India. A Participatory Rural Appraisal exercise was carried out to assess peoples’ needs and aspirations, which was followed by a Business Process Reengineering exercise to make government departmental working more efficient, transparent and adaptable to computerization. A n-tier architecture citizen centric “Uttara” portal with information and data on 115 departments/ organizations of the state, was developed. The delivery of the services of some select government departments has been tried in Nainital district of Uttaranchal, India, through Information Kiosks (Soochna Kutirs) which are run by local people.
  • 关键词:e-Governance;e-Governance; Community Information Kiosks; Uttaranchal; India
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