摘要：This study aims to verify the impact of the discrepancy between prescript and real work on strategies of mediation front the journalists suffering. The participants are journalists public service. The theoretical reference is the Psicodinamics of Work. The actual models of work organizations tend to increase the distance of prescript and real work. The research uses qualitative method. The data collection of prescript work was documental research; and the one concerning real work consisted on six individual interviews with semi- structured script. All interviews were analyzed according to the norms of Análise de Núcleo de Sentido technique. The results show discrepancy between the prescriptions and between prescriptions and real work. This is characterized as a flexible work organization, good remuneration, high professional qualification of the professionals, identification with journalists profession, job stability and enough idle time, contrary the pressure for production and the speedy rhythm of theoretical framework. It was shown the existence of a serious picture of cultural alienation, poor leadership, precarious working conditions, and feelings of professional frustration, lack and helplessness with the institution by the absence of dialogue on the work with the hierarchy. Concludes that there is an impoverishment of the meaning of work by the structure of public service.↓Este estudo investiga o impacto da discrepância entre o trabalho prescrito e o real nas estratégias de mediação frente ao sofrimento dos jornalistas. Os participantes são servidores públicos jornalistas. O referencial teórico é da Psicodinâmica do Trabalho. Os modelos atuais de organização do trabalho tendem a aumentar a distância entre trabalho prescrito e real. A pesquisa utiliza método qualitativo. A coleta de dados referentes ao trabalho prescrito foi pesquisa documental; a coleta referente ao trabalho real consistiu em seis entrevistas individuais com roteiro semi-estruturado. Todas as entrevistas foram submetidas à Análise de Núcleos de Sentido. Os resultados apontam discrepâncias entre as prescrições e entre as prescrições e o real. Este se caracteriza como uma organização do trabalho flexível, boa remuneração, alta qualificação dos profissionais, identificação com a profissão de jornalista, estabilidade de emprego e bastante tempo ocioso, contrariando a pressão por produção e o ritmo acelerado do referencial teórico encontrado. Demonstra-se um grave quadro de alienação cultural, liderança deficiente, precarização das condições de trabalho, e sentimentos de frustração profissional, descompromisso com a instituição e desamparo pela ausência de diálogo sobre o trabalho com a hierarquia. Conclui-se que há um empobrecimento do sentido do trabalho pela estrutura do serviço público.
其他摘要：This study aims to verify the impact of the discrepancy between prescript and real work on strategies of mediation front the journalists suffering. The participants are journalists public service. The theoretical reference is the Psicodinamics of Work. The actual models of work organizations tend to increase the distance of prescript and real work. The research uses qualitative method. The data collection of prescript work was documental research; and the one concerning real work consisted on six individual interviews with semi- structured script. All interviews were analyzed according to the norms of Análise de Núcleo de Sentido technique. The results show discrepancy between the prescriptions and between prescriptions and real work. This is characterized as a flexible work organization, good remuneration, high professional qualification of the professionals, identification with journalists profession, job stability and enough idle time, contrary the pressure for production and the speedy rhythm of theoretical framework. It was shown the existence of a serious picture of cultural alienation, poor leadership, precarious working conditions, and feelings of professional frustration, lack and helplessness with the institution by the absence of dialogue on the work with the hierarchy. Concludes that there is an impoverishment of the meaning of work by the structure of public service.
关键词：Psicodinâmica do Trabalho; Estratégias de Mediação do Sofrimento; Jornalistas.;Psychodinamic of Work; Suffering Mediation Strategies; Journalists
其他关键词：Psychodinamic of Work; Suffering Mediation Strategies; Journalists
