期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2017
卷号：95
期号：18
页码：4897
出版社：Journal of Theoretical and Applied
摘要：The assessment of the effectiveness of the Web Information Systems (WIS) is increasingly needed as it significantly contributes to the organizations at organizational and individual levels. Also, in terms of assessment, many recent IS research indicated a literature gap in the conceptualization and completeness of the variables of Delone and Mclean models. For this reason, this study focuses on the critical review of the IS literature, and specially keeps attention on the concept WIS effectiveness at the individual level where the effectiveness is conceptualized in terms of users performance skills. With the emergency of Internet technology, considering the interaction design quality as a determinant of success is highly important. Therefore, this study explores the impact of IS on the employee competencies. A new theoretical framework is also developed to cover the incompleteness problem in the quality factors side by adding a new factor namely interaction design quality. Since this study discusses WIS effectiveness in terms of user professional and interpersonal skills, it is expected that this study would contribute to the empirical studies in the fields of information system management and human resources development.
关键词：E-Human Resources Management; Web Information System (WIS); Information System (IS); Effectiveness; e-Learning; e-commerce; e-Government; User Performance; Interpersonal Skills; Professional Skills.
