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文章基本信息

  • 标题:User’s Satisfaction with Library Resources and Services: A Case Study of IIT Libraries in India
  • 本地全文:下载
  • 作者:Kunwar Singh ; Ramesh Kuri
  • 期刊名称:International Research: Journal of Library and Information Science
  • 电子版ISSN:2249-0213
  • 出版年度:2017
  • 卷号:7
  • 期号:3
  • 页码:496
  • 出版社:International Research : Journal of Library and Information Science
  • 摘要:This present study is an investigation of user’s satisfaction with library resources and services in IIT libraries in India. A survey research method was adopted to address the research questions. 800 questionnaires were distributed among final year graduate students, postgraduate students, research scholars and faculty members of 7 IIT libraries to collect relevant data regarding their satisfaction. 758 filled-in questionnaires were received and analyzed. On the basis of finding, some suggestions have included in this study to increase user’s satisfaction from libraries.
  • 关键词:User Satisfaction; Library Resources & Services; Library Users; IIT Libraries
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