摘要：Through an exploratory study with a sample of 614 is established the characterization of emotional intelligence (EI) in Latin American managers from Guatemala, Chile, and Colombia. Is analyzed the ability to perceive, appraise and express emotion, own and others, as reflected in the concept of EI and its impact on the personal and professional achievements of Latin American managers. The results show that respondents have high capacity to assess and recognize their own emotions, low capacity to assess and understand the emotions of their team members, high capacity for self-control of their emotions in extreme moods, and high capacity to direct their emotions toward achieving competence.
关键词：characterization; emotional intelligence; Latin American managers; exploratory study
