期刊名称：Journal of Information and Organizational Sciences
印刷版ISSN：1846-3312
电子版ISSN：1846-9418
出版年度：2017
卷号：41
期号：2
页码：137-159
语种：English
出版社：Faculty of Organization and Informatics University of Zagreb
摘要：Discrete event simulation (DES) software is often used in business process management (BPM) projects, in order to support modeling, change and automatization of process modeling. However, the current research lacks systematic overview of the benefits and pitfalls of using DES software for BPM. The goal of this paper is to provide a systematic analysis of research paper related to the operations research, computer science, business and management that report the usage of DES in BPM projects, in order to shed some light in this area. Results of this analysis could be useful to academics and business practitioners in their projects.
关键词：Discrete event simulation; business process management; project; literature review
