期刊名称:Revista de Estudios Empresariales. Segunda Época
印刷版ISSN:0213-8964
电子版ISSN:1988-9046
出版年度:2017
期号:2
语种:Spanish
出版社:Universidad de Jaén
摘要:ABSTRACT The universities apply marketing measures in their management. The adoption of marketing practices has been a response to the many political, technological and social changes (as well as increased competition and globalization) affecting the world of higher education. In this paper the state of the question about marketing management at the university is reviewed. The goal is to understand the emergence and evolution of these practices in college and establish a conceptual model. People, processes, capabilities, quality (premium) and projection (image): five variables within the university marketing are proposed. In addition a model of Marketing 3.0 to serve to guide the direction of marketing within the higher education sector is proposed.