期刊名称：International Journal of Combinatorial Optimization Problems and Informatics
印刷版ISSN：2007-1558
电子版ISSN：2007-1558
出版年度：2016
卷号：7
期号：1
页码：10-19
语种：English
出版社：International Journal of Combinatorial Optimization Problems and Informatics
其他摘要：In this paper we present an SCOR-based model, the FCOR model. Such a model allows to define metrics for each strategic objective and in this way obtain a vision of the operations’ metrics at different levels. Our proposed model describes a number of steps that allows to find, in a structured way, the components that influence the most on the financial results, the level of influence that the firm has to change the result of such components and the impact that they will have in the final result in order to improve such metrics. We also present a case study of how the FCOR model was used in a manufacturing company, having a positive impact measured by a decrease by 5.3% on spending for waste materials, which was reflected in the reduction of variable expenses by 4.6%. This in turn contributed to the total production costs being reduced by 1.7% even though the deliveries increased by 4.5%.
