文章基本信息
- 标题:To schedule or not to schedule? Agentic and cooperative teams at call centers
- 本地全文:下载
- 作者:Garcia, Danilo ; Lindskär, Erik ; Archer, Trevor 等
- 期刊名称:Frontiers in Psychology
- 电子版ISSN:1664-1078
- 出版年度:2014
- 卷号:5
- 页码:1-4
- DOI:10.3389/fpsyg.2014.00999
- 出版社:Frontiers Media
- 关键词:agency; communion; Call center; Self-managing teams; Responsibiliy; cooperation; Self-directedness; Well-being