出版社：Moscow State University of Psychology and Education
摘要：The article analyzes modern ideas about “knowledge” and “experience” in the context of problems of “capitalization” of professional knowledge that determine the specifics and know-how of the enterprise. Different interpretations of the concept of “knowledge” are considered, as well as questions concerning the sources and principles of their creation in the organization. The specificity of the concept of “experience” is determined by the practice of using individualized knowledge. Among the tasks of capturing individual experience, the creation of methods enabling the identification of its components in natural activity is put at the forefront. The practical perspective is seen in the application of the paradigm of perceived quality, whose methodology is aimed at the integration of different approaches and the triangulation of data obtained by various methods and procedures.
