文章基本信息

标题：The Chang Management Strategies and Processes for Successful ERP Implementation-A Case Study of MADAR
作者：Hala M Al-Shamlan Abdullah S Al-Mudimigh
期刊名称：International Journal of Computer Science Issues
印刷版ISSN：1694-0784
电子版ISSN：1694-0814
出版年度：2011
卷号：8
期号：2
出版社：IJCSI Press
摘要：Top management usually faces an unexpected attitude from potential users during implementing an enterprise resource planning (ERP) system. For one reason or another, they resist the implementation process and may cause the failure of ERP system. Therefore, top management should be deal with this problem using effective change management strategies and processes. In this paper, we discuss the successful change management strategies and processes in literature. A case study of MADAR has been presented to discover the strategies and processes used for the successful enterprise system.
关键词：Chang Management; ERP system; change management strategies; change management processes; MADAR