期刊名称：American Journal of Industrial and Business Management
印刷版ISSN：2164-5167
电子版ISSN：2164-5175
出版年度：2018
卷号：08
期号：03
页码：563-578
DOI：10.4236/ajibm.2018.83037
语种：English
出版社：Scientific Research Publishing
摘要：Brand experience has been considered a tactical tool that satisfies consumer s’ needs and allows them to engage with the brands. Considering the global economic slowdown, China’s traditional museums are less visited and the sales of relevant products (e.g. souvenirs) are declining. With a combination of literature review and primary research, the study has drawn a positive conclusion that brand experience (sensory, affective, behavior and intellectual) can effectively motivate people’s intention to revisit and purchase in museums in China. Therefore, the study will give important implications to the insights of consumers’ experience preferences and will guide an upgraded marketing strategy for the development of museums.
