摘要：Background: General concept of motivation, which include the motivational techniques and human resources management as a prerequisite for the most important intangible asset is related to the company performance. Objectives: we build on the conceptual model examining the respondents’ attitudes about the influence of various parameters on better business performance and work atmosphere. In addition, we also examine the attitudes towards the impact of motivation, company management, and communication on employee satisfaction. Methods/Approach: Difference in the perception of essential parameters such as motivation, communication, leadership model, and personnel management within a company, over groups of respondents differentiated by gender and age is tested using Kolmogorov-Smirnov test. Results: The results obtained by this research conducted from an employee point of view, detect the difference in the perception of the parameters of motivation, communication, leadership and personnel management, and their impact on employee satisfaction. Conclusions: Our empirical research results clearly pinpoint the link between successful application of motivational techniques, quality of the leadership and employee satisfaction.
关键词：motivation; leadership; communication; small and medium-size firms; employees; CAWI method; management
