期刊名称：International Journal of Information Systems and Project Management
印刷版ISSN：2182-7796
电子版ISSN：2182-7788
出版年度：2018
卷号：6
期号：1
页码：43-57
出版社：SciKA
摘要：The Enterprise Resource Planning (ERP) system selection is an early phase in the ERP adoption process. Whenorganizations evaluate an ERP, they commonly develop their own selection criteria that usually involve various systemand vendor related factors. While the selection process is critical, however, there is an apparent research gap inliterature. The ERP selection effort also focuses on the system’s fit with the organizational requirements and needs.Thus, the selection phase is critical, because if an organization chooses an unfit ERP, the whole project could bepredestined to fail. This research provides an overview of an ERP selection process at an overseas branch office of amultinational company. The process employed a simple multi-attribute rating technique (SMART) for evaluation. Inaddition, this research presents how cross-border data protection laws between the parent company and its branch haveinfluenced the selection process. As the ERP system has been implemented successfully, the method and the selectionfactors have been proven adequate for the selection process.
关键词：ERP selection; SMART analysis; multinational enterprise; cross-border data exchange.
