摘要：Background and Objective: The diversity in management practices are viewed as both opportunity and threat for production sector exploring all available strategies to gain competitive advantage through increased organizational performance. This study focused on one of such practices to measure organizational performance of multinational electronic manufacturing company based in Malaysia. Materials and Methods: Lean management practices was applied to measure organizational performance through productivity and perceived quality of line staff directly engaged in production activities at the factory floor. Data were collected through simple random sampling from 120 factory workers who could evaluate the effect of management policy on productivity and service quality. Pearson correlation and multiple regression analyses using SPSS version 22 was used to analyzed the data. Results: The result of statistical analysis shown standardized coefficient of 0.443 for productivity and 0.303 for perceived quality with R-square of over 60% which confirmed positive relationship between productivity, service quality and organizational performance. Conclusion: The conclusion is based on this result, encouraged management of the company is to focus just in time (JIT) policy in all fronts. The flexibility of situational factors should also be encouraged. The theoretical contribution in terms of variables used and the findings will improve the debate in management literatures. The limitations and direction for future study were explained in this study.
