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文章基本信息

  • 标题:Millennials’ Purchasing Response to CSR Behavior
  • 本地全文:下载
  • 作者:Rachel L. Anderson ; Steven H. Dahlquist ; Michael S. Garver
  • 期刊名称:Journal for Advancement of Marketing Education
  • 印刷版ISSN:2326-3296
  • 电子版ISSN:1537-5137
  • 出版年度:2018
  • 卷号:28
  • 页码:14
  • 出版社:Marketing Management Association
  • 摘要:This work explores millennials’ attitudes toward corporate social responsibility (CSR) behaviors relative to other product/firm attributes. More specifically, this research tests millennials’ willingness to pay a premium for positive CSR products, and it investigates if CSR typology influences that buying decision. A shopping simulation survey employing choice-based conjoint analysis and maximum difference scaling was developed and administered to university business students. Results indicate that certain millennials regard a firm’s CSR behavior to be substantially more important than six other product attributes (including price and quality) when making a purchase decision. Further, analysis demonstrates that for an article of clothing, millennials can show a preference for higher priced positive CSR options over lower priced negative CSR combinations, and may be willing to pay 25% more than the least expensive options. Specifically, it appears that the philanthropic typology of CSR behavior may be most favored by millennials.
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