摘要：This article shows the main findings about the thesis entitled "Proposal for the improvement of its services and information products Library System Diagnosis of the Organization for Tropical Studies (OTS), 2013 period: Proposed design virtual products and services specialized in the field of biodiversity". This research was register in the School of Library and Information Sciences at the University of Costa Rica. This study was a quantitative focus and defined as descriptive. Was necessary made a diagnosis about to know the profile of the users of the library system OTS and their information needs, through six different questionnaires at their user population. The study period was from March to July 2013. The main result shows that the libraries are of great importance for the scientific community to which it is addressed; however, their services and products require greater projection in the area to take advantage of the collections in the four libraries.
其他摘要：This article shows the main findings about the thesis entitled "Proposal for the improvement of its services and information products Library System Diagnosis of the Organization for Tropical Studies (OTS), 2013 period: Proposed design virtual products and services specialized in the field of biodiversity". This research was register in the School of Library and Information Sciences at the University of Costa Rica. This study was a quantitative focus and defined as descriptive. Was necessary made a diagnosis about to know the profile of the users of the library system OTS and their information needs, through six different questionnaires at their user population. The study period was from March to July 2013. The main result shows that the libraries are of great importance for the scientific community to which it is addressed; however, their services and products require greater projection in the area to take advantage of the collections in the four libraries.
关键词：Libraries;information needs;biodiversity;Organization for Tropical Studies;University of Costa Rica;Costa Rica;bibliotecas;necesidades de información;biodiversidad;Organización de Estudios Tropicales;Universidad de Costa Rica;Costa Rica
