标题：QUALIDADE DO SERVIÇO PÚBLICO PARA EFETIVAÇÃO DE POLÍTICAS PÚBLICAS PARA O DESENVOLVIMENTO RURAL SUSTENTÁVEL: LEVANTAMENTO EM UMA COMUNIDADE PESQUEIRA LOCAL
摘要：The aim of this paper is to identify the level of satisfaction of the residents of the Colony of Z7 Fishermen localized in Sao Felix do Araguaia – MT, as the services provided by public company EMPAER in order to enhance quality of work guided by this body in the execution of policies public for sustainable rural development in Mato Grosso State. The data is collected through a survey from a semi-structured questionnaire composed of 42 questions, based on the instruments of the Common Assessment Framework – CAF. To a large extent, the results indicate an unbiased perception of services provided by EMPAER. The involvement and participation in funding programs is dimension, which carries the greatest level of information to analyze the overall perception of the residents. Indeed, the outlook related to obtaining credit through funding programs to rural agriculture, have been at the time, one of the main points, which can be scrutinized by EMPAER entity.
