出版社：Academy & Industry Research Collaboration Center (AIRCC)
摘要：In recent years, the use of web 2.0 tools has increased in companies and organisation. Thisphenomenon, has modified common organisational and operative practices. This has led“knowledge workers” to change their working practices through the use of Web 2.0communication tools. Unfortunately, these tools have not been integrated with existingenterprise information systems. This is an important problem in an organisational contextbecause knowledge of information exchanged is needed. In previous works we demonstrate thatit is possible to capture this knowledge using collaboration processes, which are processes ofabstraction created in accordance with design patterns and applied to new organisationaloperative practices. In this article, we want to present the experience of the adoption of themethodology and the catalog of patterns from some pattern designers of a company operating inPublic Administration and Finance, with the aim of shaping an information system Enterprise2.0, which takes into account the collaborative processes.
关键词：Business Praticies; Collaboration Process; Business Process Patterns; Enterprise 2.0; Web 2.0;Knowledge Workers & Collaboration Tools
