期刊名称:International Journal of Information Systems and Project Management
印刷版ISSN:2182-7796
电子版ISSN:2182-7788
出版年度:2017
卷号:5
期号:3
页码:5-20
DOI:10.12821/ijispm050301
出版社:SciKA
摘要:Many international Enterprise Resource Planning (ERP) systems were developed based on the best practices oforganizations in which they were developed. These organizations are usually large, and in developed countries.However, small organizations in other parts of the world are also implementing ERP. Implementing a system based ondifferent practices that differ from yours is certainly bound to come with issues. The objective of the study is to identifychallenges experienced by SMEs when implementing ERP systems, and to suggest requirements of achievingsuccessful implementations in SMEs in Southern Africa. A thematic analysis methodology was used to exploreidentified challenges from fourteen SMEs and to identify themes within the data. The study suggested that a successfulERP implementation requires sufficient and appropriate training, reliable internet connection, involvement of end-users,change management, as well as sufficient demonstration of the prospective ERP system.
关键词:Enterprise Resource Planning; Small and Medium Enterprises; challenges; solutions; requirements; Southern Africa