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  • 标题:Enterprise collaboration systems: addressing adoption challenges and the shaping of sociotechnical systems
  • 本地全文:下载
  • 作者:Clara S. Greeven ; Susan P. Williams
  • 期刊名称:International Journal of Information Systems and Project Management
  • 印刷版ISSN:2182-7796
  • 电子版ISSN:2182-7788
  • 出版年度:2017
  • 卷号:5
  • 期号:1
  • 页码:5-23
  • DOI:10.12821/ijispm050101
  • 出版社:SciKA
  • 摘要:This article examines the adoption challenges organizations encounter when they introduce enterprise collaborationsystems (ECS) and the measures that can be used, i.e. actions that can be taken, to address these challenges. The aim ofthe article is to provide an overview of the multitude of different ECS adoption challenges and measures, and based onthese, to lay the theoretical and analytical basis for studying the shaping of such complex sociotechnical systems. Forthis purpose, a qualitative meta-analysis of the academic literature and interviews with companies were conducted,which resulted in a collection of ECS challenges and measures classified and analyzed with regard to their specificspatiotemporal aspects. Drawing on the results of this study, research imperatives, which include the call for studyingECS over multiple time frames and settings, are presented. These will be examined in greater depth as part of our wider,multidisciplinary research program that focuses on enterprise collaboration systems use in the emerging digitalworkplace.
  • 关键词:Enterprise Collaboration System (ECS); Enterprise Social Software (ESS); sociotechnical systems; CSCW; adoption.
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