期刊名称：International Journal of Information Systems and Project Management
印刷版ISSN：2182-7796
电子版ISSN：2182-7788
出版年度：2016
卷号：4
期号：3
页码：45-61
DOI：10.12821/ijispm040303
出版社：SciKA
摘要：Social business documents are currently one of the fastest growing content types within organizations. As carriers ofimportant business information they require systematic management to ensure their content is available, accurate andprotected over the long-term. To achieve this requires a deep understanding of their structure, nature and use. In thispaper we present the findings of a preliminary study of social business documents. The aim of the study is to understandhow social business documents are structured and to identify the issues and challenges that surround their management.Through an analysis of social business documents in four different systems we identify and compare their structuralcomponents from a user perspective. From this cross document/cross system analysis we develop a conceptual modelfor social business documents and identify issues for their long-term management. Our findings also identify the needfor more in-depth modeling for which we propose methods to assist in understanding the syntactic and semanticstructure of social business documents and how these change over the life of a social business document.
关键词：ocial business documents; compound documents; document modelling; enterprise information management; enterprise;collaboration systems; enterprise social software.
