首页    期刊浏览 2025年05月24日 星期六
登录注册

文章基本信息

  • 标题:Socially Irresponsible Corporations and Choices of Consumers: Altruism, Retaliation, or Demand for Reparation?
  • 本地全文:下载
  • 作者:Bryan Chen ; Mei-Hua Chen ; Pei-Ni Tai
  • 期刊名称:International Journal of Marketing Studies
  • 印刷版ISSN:1918-719X
  • 电子版ISSN:1918-7203
  • 出版年度:2018
  • 卷号:10
  • 期号:2
  • 页码:47
  • DOI:10.5539/ijms.v10n2p47
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    In this study we investigate consumers’ perceptions regarding corporate social irresponsibility (CSiR), perceived betrayal, and punishment behaviors (altruistic, retaliatory and demand for reparation behavior). This article examined empirically the relationship between CSiR and punishment behaviors with perceived betrayal as a moderator via PLS-SEM and PROCESS. The results supported three main hypotheses (a) consumers’ CSiR perception positively predicted their altruistic, retaliatory and demand for reparation behaviors as well as feelings of perceived betrayal; (b) Consumers’ feelings of perceived betrayal positively influenced their altruistic, retaliatory and demand for reparations behaviors; (c) Consumers’ feelings of perceived betrayal mediated the relationship between CSiR and punishment behaviors. Findings suggest that once consumers perceived CSiR events, they tend to perform punishment behaviors to penalize socially irresponsible corporations.

国家哲学社会科学文献中心版权所有